At MeetMeWell.com, we strive to provide high-quality digital content that educates, inspires, and empowers our readers. However, we understand that occasionally you may have questions or concerns about your purchase. Please review the following policy regarding returns and refunds for our digital books.
1. Nature of Digital Products
Digital products, such as eBooks, PDFs, and other downloadable materials, are non-tangible goods delivered electronically after purchase. Due to their nature, once downloaded or accessed, these products cannot be returned or refunded.
2. Refund Eligibility
We offer refunds only under the following circumstances:
- Unopened/Unused Products : If you have not downloaded or accessed the purchased digital book within 48 hours of purchase, we will issue a full refund upon request.
- Incorrect Product Delivery : If you receive an incorrect file or encounter issues accessing your purchase due to our error, we will resolve the issue promptly or issue a refund.
- Technical Issues : If you experience technical difficulties preventing access to the digital book despite reasonable troubleshooting efforts, please contact us for assistance.
3. How to Request a Refund
To request a refund, please follow these steps:
- Send an email to [email protected] with “Refund Request” in the subject line.
- Include your order number and a brief explanation of why you’re requesting a refund.
- Attach any relevant screenshots or proof (e.g., unopened download link) if applicable.
- Our team will review your request and respond within 3-5 business days .
4. Exceptions
The following situations are not eligible for refunds:
- Purchases made more than 48 hours ago where the product has been downloaded or accessed.
- Requests based on dissatisfaction with the content of the book after it has been accessed.
- Free or promotional products.
5. Terms of Use
By purchasing a digital book from MeetMeWell.com, you agree to the terms outlined in this policy. All sales are final unless otherwise specified above. We reserve the right to modify this policy at any time without prior notice.
6. Contact Us
If you have further questions about our return and refund policy or need assistance with your purchase, feel free to reach out to our support team:
- Email: [email protected]
- Website: www.meetmewell.com
We appreciate your understanding and hope you enjoy the valuable resources we provide through our digital books!